If you have a problem we want to know so we can help.

The best way is to contact us is:

Remember, we need your order number, your name and details on the product you have ordered including the artist and show. That way we can get back to you as quickly as possible.

Sometimes people just want to talk to someone, so although email is best as we can keep a track of your concern you can call us between 10.00am-5.00pm (UK time) on 0203 3771 0320.

We’d urge you all to use the customer service channels provided here to help deal with any question or issue you may have.  Posting to social media, albeit understandable, doesn’t guarantee we’ll see and/or be able to deal with your question or issue.  

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