Find the order you would like to cancel on this page and click on ‘See Pledge Details’. Look for the ‘Cancel pledge’ underneath your shipping and payment details. If the project has reached its goal (or if you have pledged on a pre-order project), then click ‘Contact us about this pledge’ to request a cancellation.
Refunds will be credited to the original method of payment, and can take 3-5 working days to process. Due to anti-money laundering regulations we can only refund to the original credit card used to purchase.